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Error when downloading 2.0.3

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Error when downloading 2.0.3
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1/31/15 1:13 PM
Looks like new version was placed on your server, however when I tried to download the .war file an error was raised, see attachment. Downloading sources works. 

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RE: Error when downloading 2.0.3
Answer
2/1/15 3:41 AM as a reply to Robert Carnecky.
Hi Robert, 
You can't download the theme as long as you didn't purchased it. 

Regards
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RE: Error when downloading 2.0.3
Answer
2/1/15 5:41 AM as a reply to Adel Frad.
Dear Adel

This is a snippet from YOUR email

Dear Robert, 
Thank you for purchasing also ACE. Please don't hesitate to contact me in the case you need any help. Please don’t forget to check the documentation of the theme ACE under 
https://www.themeray.com/web/ace/documentation 
Best Regards, 

Adel Frad, 
www.themeray.com

When I contacted you to help me, you left my last 2 questions unanswered, the third one demonstrates, that you have no idea who purchased your product. 

I purchased the theme at 27.10.2014

Order ID: PAI2IIXARWZP
Purchased Package: ace 
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RE: Error when downloading 2.0.3
Answer
2/1/15 7:35 AM as a reply to Robert Carnecky.
Sorry Robert, 
I thought you were talking about URC. We know you bought you bought ACE and Inspire already. Sorry again. 
We corrected the link. You can now download the updated package. 
We have already open tickets for you last two questions. Our guys will answer you as soon as possible.
Regards
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